 |
|
|
|
 Q. Do you have a showroom?
A. Yes. We have a furniture store at two locations.
-
-
Q. Where do you deliver?
A. We deliver anywhere in Auckland.
-
-
Q. How much do you charge for delivery?
A. Delivery free from $60-$180, depends on how far away of your place and if there is a easy stairs or entry.
-
Q. How long will I have to wait for delivery?
A. Please check individual products for availability and confirm with receptionest after you buy the items.
-
Q. What days do you deliver?
A. Monday to Saturday between 10:00am and 4:30pm .excluding public holidays.
-
Q. Can I request a specific delivery date and time?
A. Yes, just double check with our receptionest when you purchase your items..
-
Q. Will I need to stay at home all day to take delivery?
A. You can choose a time that convenient to you and we can give you a call 30 mins befor to confirm it, if requested.
-
Q. Will you assemble the furniture?
A. Yes, If you choose our delivery service our team will unpack and assemble your furniture and remove all packaging, if requested.
-
Q. Can you dispose of my old furniture?
A. No, however you can contact your local council or furniture mart to arrange a collection.
-
-
Q. What if I miss my delivery?
A. Your item/s will be returned to the warehouse and a $60 failed delivery fee will be payable before we can re-arrange delivery.
-
Q. Can I collect my furniture?
A. Yes. you can collect by prior appointment. Collection is available between 9:30am and 5:00pm, Monday to Sunday, excludingt public holidays. We will require a invoice for collection.
-
Q. What methods of payment do you accept?
A. VISA, MasterCard, Cash, Cheque, EF.
-
Q. Can I order over the phone?
A. Yes, Simply call us on three locations, excluding public holidays.
-
Q. Do your products come with any guarantees?
A. Yes, most of our products come with at least 1 year manufacturers guarantee, excluding clearance or special items
|
|
|
|
